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Why Do You Need IRS Tax Help

Failure to pay the taxes can result to a lot of serious problems. This is the reason why IRS tax help is created in order to provide solutions for the people who want to solve this issue. Some people pay their taxes through salary deductions while some voluntarily file tax returns in order to claim a credit, get a refund or avoid breaking a government law. However, regardless of the reasons for filing, any missed tax return will be recorded by the Internal Revenue System. As soon as it continues to accumulate, they will send a notice to this individual or even file a case for not paying the taxes.

Hence, if you are one of those individuals having this kind of tax issue, you have to ask for IRS tax help and talk to a certified agent of the government office. You can also seek their assistance at different community centers or through the IRS government website. It is basically important to ask for help so that you can identify the problem and look for potential solutions about it. The agents of IRS tax help will assist you step by step but it is also your responsibility to abide on it so that problems along the way are avoided.

The Best Approach To IRS Tax Help

wdunirsthWith a number of people seeking for IRS tax help, it is certainly difficult for you to find the right approach for your tax issues. Basically, the Internal Revenue System provides IRS agents who can offer assistance to anyone who failed to file their tax returns. However, when you are faced with a criminal or civil penalty because of your tax, you have to seek for a reliable attorney who can give you advice on how to deal with this. IRS tax help is not a difficult process but the consequences for your tax penalties takes a lot of time. You have to be patient in getting the relevant information from the IRS office and coordinate with your attorney on how to go about it.

The most important thing to do in any tax penalties is to solve it right away. With the help of your attorney, you can have an idea on what to do when facing the consequences of tax issues. Be careful with scams and other fraudulent activities that entice you to help but charges you with a big amount. IRS tax help is free of charge and if you cannot avail the services of an attorney, you can seek assistance through the IRS office or official website.

How Can One Easily Lower The Income Taxes?

Taxes may be hard to pay at some point, but that does not mean it is impossible to get through all the debts. In the end, if nothing else works, one can always search for IRS tax relief that is offered for various categories of taxpayers. On the other hand, it is better to prevent the problem and try to figure out how to save on income taxes.

The first is idea is being a part of company’s retirement plan, which means that with every dollar given, one can reduce the taxes. It is always better to avoid penalties, so it is recommended to do regular payments as much as possible. Owning a house may have various benefits, mostly due to deductible mortgage interests and real estate taxes, so this is a perfect time to buy a house. Those who have higher income should take advantage of it by investments sales. Those who are retired should pay attention to the retirement plan, and it is good to keep lower tax bracket. Some expenses must rise in order to be deductable, so one should cross the minimum in order to save the money. Thanks to those little steps, one will never have to consider IRS tax relief, and every tax can be paid as it comes.

Knowing Your Help Desk

osOpen source help desk is one of the most effective tools for online businesses. Although putting the business online opens several opportunities, it is still challenging to maintain and attract more audiences. The online help desk helps customers’ concerns addressed properly, building trust on them and providing efficiency on the business’ services. It can be purchased online with a corresponding price. Business owners who want to save money can obtain this type of software and it works well. This source allows a website to have free of charge help desk software and install it for a long-term benefit.

Basically, it is important for online businesses to stand out among the rest and gain more audiences who could potentially use the product or services. Since there is a tight competition in the online market, the help desk software enables the owner to address every concern properly without the worry of neglecting it. Since it is placed in a certain page of the website, the business is well regulated all day long. Even if the owner is not opening the website, he/she can still get back to the concerns of the customers through the help desk software. Open source help desk is the best way to get this software and take advantage of it. A great application demo is at

Few Advantages Of Open Source Help Desk

When it comes to online business, website owners are obtaining software from the open source help desk. This is a strategy wherein customers can give a certain feedback and receive a response efficiently and effectively. Online business is open 24 hours a day in 7 days a week and with this, different browsers can search and know the products or services being marketed. To address the needs of the customers, business owners are using the open source help desk. This is very convenient on their part knowing that they can track down the feedback of the customers and address it properly through emailing.

Second, the help desk software from an open source is free of charge so it promotes savings. Business owners will not be paying anything because they can enjoy its benefits for free. As soon as they download it, they can install it on their website and start accepting feedback from customers. Lastly, the software coming from an open source lets the business owners to customize it. They can add another feature to make it look nice. This means that they have the free will to put on or deduct a certain feature from open source help desk software.

Open Source Help Desk For Your Website

Open source help desk is a strategy to maintain loyal customers and establish the trust of new audiences. Online business is very challenging considering the tough competition in the market. If the customers are not preserved and maintained, there is a tendency that the online business will minimize its presence. This is the reason why help desk is needed. Similar to customer service area in supermarkets, the help desk is where the customers can tell their feedback and ask a response from the business owner. This is a great opportunity on the side of the business owner to know the market more.

Open source help desk gives an opportunity for business owners to download the software without spending a lot. Since this is an open source, they can get whatever they wanted and customize it according to their needs. There is no need to spend an amount of money for the help desk software because it can be downloaded in the internet. By installing it, customers can easily write the business owner in case they are not satisfied with the products or services they avail. In the end, it is a great opportunity to have the software and take advantage on its benefits.

Browser Madness!

UNTIL RECENTLY, SURFING THE INTERNET MEANT TYPING in cryptic commands and wading through screens of monotonous text. The advent of the World Wide Web means the Net is no longer quite so frustrating and incomprehensible. With navigation as easy as pointing and clicking your mouse, you’ll find the Web’s individual electronic pages are filled with text, graphics, and even snazzy videos and sound files for downloading. Imagine taking a guided tour of the White House, searching a directory of 800 numbers, or checking your stock portfolio, all using the Web’s visual and intuitive navigation system. That’s how simple the Web is–just click on whatever interests you and you’re immediately transported to places all over the world, no computerese required.

mybrowseThere are two main ways to get onto the Web. The quickest and least confusing method is to go through one of the commerical online services. America Online, CompuServe, and Prodigy all offer easy access to the Web: All you need to do is download an extra piece of software. The other way of accessing the Web is through a local Internet access provider (more on this to follow).

Regardless of which direction you take to get there, the lens through which you view this online wonderland is a piece of software called a browser. Choosing one that fits your needs is crucial to the success of your online experience. All browsers come with some sort of “hotlist” feature that allows you to save your favorite locations in a personalized menu. Some let you see pages incrementally as they flow into your computer; others make you wait until an entire page is loaded before you can view it (which can be frustrating in especially graphics-heavy sites). Bear in mind, however, that regardless of how good your browser is, a speedy modem–either 14.4Kbps or 28.8Kbps–is equally important.

Both America Online and Prodigy have Web browsers built fight into their interface software–you can’t beat either service if your main objective is to get up and running in the shortest possible time. The problem is, you’re stuck with the browsers these companies have preordained (a notable exception to this is CompuServe, as we’ll discuss in the individual reviews).

The alternative is to get a special connection to the Internet (usually called a SLIP or PPP connection) from a local or national Internet access provider. This type of arrangement provides greater control by letting you use whatever browser you want but involves a more complicated setup, as you need to install software (called a TCP/IP stack, available from your service provider, or for free on the Net) that lets your computer speak the Internet’s native tongue.

The variety of browsers flooding the market leaves only one problem: Which one is best suited to you and your business? Browsers come in a multitude of configurations. Many are available free of charge on the Internet; others come bundled with commercial software that can cost up to $100 or more. Some only allow you to browse the Web; others let you send e-mail and read newsgroups. Some browsers work only with a single Internet access provider; others will work with almost any.

We took a look at eight leading browsers–from standalone models to the proprietary ones used by the major online services–to help you sort through the confusion, find the browser you need, and get down to the business of exploring the Web.

Desktop Publishing Still Winning

Ever notice how even the simplest word processing or desktop publishing task takes longer than you planned? Sure, it takes only a few minutes to type your address and the date into a letter or to fill in a fax cover sheet. And it takes only a few minutes to set the line spacing, indent the paragraphs, change the fonts, calculate the number of pages…and suddenly, the morning’s gone. You can’t cut down on your correspondence. But if you find yourself repeating the same steps over and over when you create a document, it’s time for you to tackle templates.

An oft-overlooked but powerful feature of many programs, templates eliminate the need to reinvent the wheel each time you start a new document. They also help you maintain a consistent look across your printed material.

Styles, which automatically apply certain characteristics to individual paragraphs in a document, are just one component of templates (see last month’s column for more information on styles). Templates also contain formatting information that defines the overall appearance of a document: margins, columns, borders, headers, footers, page numbers, and so on. Even better, templates can make quick work of tedious tasks by including fields – codes that instruct your software to automatically insert specific data.

The Great Template Tour To give you an idea of the flexibility of templates and the timesaving features they offer, I’ll walk you through the four I use most often: letters, faxes, invoices, and manuscripts. With a little bit of customization, you’ll find these templates can suit your needs too.

Letters. My letter template automatically adds my logo and address, phone, and fax information to the header of the first page, but it adds only my initials to the header of the second page. The page number is omitted from the first page but is automatically included on the bottom of the following pages.

To save time, I’ve inserted the file-creation date as a field. This date remains the same regardless of when I print the letter. (On the manuscript template, which I’ll describe below, I use the file-printing date instead. But with a letter, it’s more important to know the date of creation than the date of printing.)

Faxes. The fax template uses the same header and footer information as the letter, and it also includes an invisible table (one without lines) that organizes such information as to, subject, date, time, and number of pages. For consistency with my written correspondence, I use the same typefaces. But to enhance legibility, I’ve reduced the line length and increased the type size and line spacing. These changes make the fax easy to read whether it’s printed on thermal paper or displayed onscreen.

The fax template also includes my name that’s been “signed” in a script typeface, which is handy when I’m faxing a document straight from my computer. (Alternatively, you can scan your signature and insert it as a graphic.)

Two useful fields that I’ve included in my fax template are print date/time and total number of pages. These cause the software to automatically add the date and time that the fax was sent and to calculate the number of pages in the document.

Invoices. Also based on my letter template, the invoice template features a table with a calculated field to automatically total the bill.

Manuscripts. In addition to containing styles for body copy, captions, subheads, and notes, my manuscript template takes liberal advantage of fields. On the first page, I use fields to automatically insert the date and time of printing and to keep track of the total number of words in the document and the total editing time (this information is helpful for billing purposes, though you might want to delete it before submitting the article or proposal).

I also insert the file name and path, so if I’m working with a hard copy, I can quickly find the electronic file. I find it important to include both the date and time of printing, because I often print out numerous drafts of a manuscript on the same day. (If you have any doubts about how much aggravation this little trick can prevent, remind me to tell you about the time I sent a three-version-old draft of an article to an editor….)

Template Techniques When it comes to using templates, you can try the ones included with your program (as is or customized) or create your own. Most word processing and desktop publishing packages make template creation easy. Usually, they let you save existing documents as templates.

To create a template with Word for Windows, for example, you’d select File/Save As after creating a document containing the page layout, styles, and fields you want included. When the Save As dialog box appears, you’d select Document Template in the Save File as Type box. Click on OK, and Word will add a .DOT extension to the original file name.

With PageMaker, it’s equally simple: Just provide a title name and click on the radio button next to Template instead of accepting the Document default in the Save dialog box.

When it comes to editing a previously created template, however, Word makes you go through a clunky three-step process. After making the desired changes in the document template, you use the File/Save As feature to save the template under a different name. Then using Windows File Manager, you delete the original template and rename the revised one with the original name.

PageMaker, in contrast, makes editing a much easier task: Just select File/Save As, click on the radio button next to Template, then click OK. Pagemaker will prompt you that you are about to overwrite a file. Click on OK to update your template.

Personal Info Managers – Still Effective, After All This Time

AS YOU PROBABLY KNOW FROM EXPERIENCE, HARDLY anyone works from 9 to 5 anymore. The business day begins earlier, ends later, and runs into weekends, holidays, anniversaries, and birthdays. And during the course of a typical business day, you’re bombarded with information: names, dates, phone numbers, appointments, deadlines to beat, projects to start, and proposals to finish.

Now, think of how you handle all this critical information. Do you jot down lines on Post-it notes and stick them all over your office? Or do you fill the pages of a date book with hastily written scrawl and pray you’ll be able to decipher your own notes come crunch time? Well, there is a better way.

Whether you call them organizers, personal information managers (PIMs), or contact managers, there is a mature and diverse category of available software that falls under the umbrella of “information managers.” Information managers provide a digital alternative to the traditional business quartet of the notepad, to-do list, appointment book, and Rolodex. Such programs can also take the place of a filing cabinet, an alarm clock, and that executive assistant you never got around to hiring. In fact, if you use them to their fullest extent, a majority of these programs have the potential to become the ultimate assistant–one who thinks the way you do.

Reality Bytes Just as no spreadsheet can balance the books unless it has the numbers to work with, no software can reschedule your meetings, remind you to make phone calls, or give you a client’s mailing address unless you make the commitment to enter data regularly. Once you’ve made the leap of faith, you’re ready to reap the rewards. Fortunately, information managers offer several points of entry.

At the most basic level, you’ll find several programs designed to fulfill the essential needs of storing notes, lists, and names and keeping appointments on a calendar. At the high end, you’ll see the same core features but with the addition of sophisticated search engines and complex contact fields that allow you to wade through thousands of records and zero in on that one vital name. You’ll also find such capabilities as automatic carryover of unfinished tasks, notification of appointment conflicts, advance notice of a meeting scheduled months ago and long forgotten, and gentle reminders that you really should make an effort to catch up with an old client.

The range of software in this roundup covers the full spectrum of information managers, from inexpensive organizers listing for less than $50, to full-fledged contact management programs running just under $400 (unless otherwise noted, list prices are given here). We considered any program that offered integrated address book, calendar, and notepad modules. Therefore, several products that are called PIMs but don’t fulfill our criteria were excluded from this review. Also, one popular PIM–NetManage’s Ecco–that meets the criteria is not included here because the company was preparing a new version at the time of our testing. Look for a standalone review of Ecco in an upcoming issue.

Act! 2.0 for Windows

Rating: ***1/2


Symantec’s Act! 2.0 for Windows is simply one of the best contact management programs around. In many ways, it’s the standard by which all other programs are measured. Far more than a computerized date book, Act! can track all your interactions with people throughout the business day.

Act! records information on clients, maintains histories of your phone calls, and prompts you to make follow-up calls. It also lets you manage your schedule via an appointment calendar, write business letters with an integrated word processor, and maintain e-mail contact without leaving the program.

You spend most of your time in Act! moving between the contact and calendar views. The program’s drag-and-drop support makes it a snap to move a name onto the calendar to schedule an appointment.

Individual fields on contact screens are highly customizable, and you can even define groups of contacts–a plus for scheduling and performing mail merges. This level of customization makes searching for and retrieving contact records exceptionally easy because you’re essentially telling the program to think the way you do–something all applications should aspire to do.

Perhaps Act!’s strongest suit is that almost anyone can get up to speed and use it in far less time than you’d expect for such a powerful program. $279; Symantec, 408-253-9600, 800-441-7234.

AnyTime for Windows 3.0

Rating: ***


AnyTime focuses on linking the most often used features with a familiar interface. The bottom line on this program: It’s easy to use and inexpensive.

AnyTime offers an appointment calendar, to-do lists, a notepad, and an address book for tracking contacts–all of which can be printed out in a variety of popular date book formats.

For selective printing and viewing, you can assign records to a predefined group such as Business or Personal, or you can create your own groups. You can also search the entire address book, to-do list, or scheduler for individual records.

Like familiar paper-based organizers, appointments and a to-do list are displayed on facing pages of an onscreen date book. To add a new item, click on the appropriate area and fill in the corresponding fields in dialog boxes. You can set starting and ending times, add a short description, attach notes or set an alarm, and categorize by group. The program also checks for scheduling conflicts when you go overboard in making appointments.

If you’re among the many who still jot down notes and addresses on the backs of envelopes, or you think you’re too busy to learn yet another program, you can’t go wrong with AnyTime. Its accessible interface, ease of use, and low price all combine to make AnyTime one of the least foreboding ways to get organized. $25 (street).

Ascend 4.0

Rating: ** 1/2


For those of you addicted to the popular Franklin Day Planner system, Franklin Quest’s Ascend is the PIM for you. But if you’re looking for something more than a digital version of a paper organizer, then you’ll quickly notice this program’s shortcomings.

Ascend offers one of the most inviting interfaces on the market. It helps you navigate by making good use of color in the various module windows. It also offers more ways to store disconnected bits of information than most PIMs: a daily journal, a flat-file database called Turbo File, and notepads–all of which can be scanned with a fast global search feature. Other nice touches in Ascend include hierarchical to-do lists and a sophisticated prioritization feature that automates task forwarding and rescheduling.

On the downside, many will be disappointed with Ascend’s appointment book. Following the Franklin system philosophy of time management, it measures time in strict 15-minute intervals and requires quite a bit of scrolling to view your workday. And although the program warns of appointment conflicts, it doesn’t automatically help you resolve them.

Ascend is the obvious choice for Franklin time-management fans, and it’s also a good choice if you’re looking for an attractive PIM with a short learning curve. But those with more sophisticated contact management requirements should look elsewhere. Some of those needs are likely to be addressed, however, in version 5.0, which should be available by the time you read this. $150.

When You Need Data Recovery, It Can Be Tough

spookedIf you have ever experienced a complete computer failure you understand just how frustrating this experience can be. First the computer is working just fine then all of a sudden simply processes such as opening a file becomes a five minute event. This can make life unbelievably complicated and sometimes even unbearable. There can be a multitude of different reasons why a computer will begin to crash. Sometimes the hard drive of the computer has experience some sort of physical abuse such as change in the temperature or maybe a chemical spill. Other times it is because of an virus, Trojan or other malware that has invaded the computer and is reeking havoc on it.

Hard Drive Crashes Happen, No Matter What

In the world of electronics there are types of different issues that can affect your laptop or desktop computers. There is a whole host of ways that your computer’s system can be damaged. Your computer can be damaged through internal problems such as viruses and other types of malware. Malware is a type of software that was created for disturbing computers and stealing valuable information from computers. System can malfunction because of some physical damage done to it such as a burn and spilt liquids. Both of these issues can affect a computer or laptop on a daily basis.

It’s important to buy some back up device just in case your computer does crash. These devices include a flash drive that allows you to carry all of your information around on a small device that can be synced with any computer. You can also buy an external hard drive that will be connected to your computer. With a external hard drive you can place all your data on this hard drive. One sign to look out for when your computer is about to crash is the click of doom, which is a click sound that comes from your computer when its about to crash. Luckily there is data recovery cheap enough to fit anyone’s budget.

Managing Web Content Can Be Grueling

Publishing a few pages on the Web is embarrassingly easy. Getting a group of people to do so effectively is difficult. And getting many groups to create a combination of static and dynamic pages, tracking revisions, setting up workflow, and making the framework scalable and secure is nearly impossible.

cmThis is illustrated only too well at Gannett Co. Inc., which publishes USA TODAY, USA Weekend and dozens of regional publications. Recently at Gannett headquarters in Arlington, Va., I examined Web content management packages that could enable easier and more consistent publishing and design of Gannett’s intranet content.

Gannett’s early experiments with designing and maintaining departmental intranet sites used readily available Web authoring software that lacked the ability to apply standard design templates.

Gannett is considering standardizing on a set of styles so that all its business units can function similarly. The goal is a more efficient Web structure and a better user experience, said Gannett IT architect Gary Gunnerson.

Although many companies’ sites will not be as complex as Gannett’s, and many others will be more so, every company’s Web publishing system should allow designers to maintain a consistent look and feel across company sites without restricting the freedom to produce innovative content.

During a three-day Shoot-Out,  Gunner son, Gannett IT staff and representatives from USA TODAY put six Web content management packages to the test using Gan nett’s intranet content and requirements. Tested were Cyber Teams Inc.’s Web Site Director 1.3, Dyna Base 3.12 from eBusiness Technologies (a division of Inso Corp.), Future Tense Inc.’s Internet Publishing System 2.1, Info square Corp.’s OpenShare 2.01, Mortice Kern Systems Inc.’s Web Integrity 2.4 and NCompass Labs Inc.’s Resolution 2.1.

Each package met some of Gannett’s requirements, but none was up to snuff on handling them all.

Notably absent were Interwoven Inc. and Vignette Corp., both of which typically do not allow their products to be reviewed.

The term “content management” has been adopted by almost every vendor of a software product that has something to do with HTML. Vendors are increasingly taking their older technologies, adding support for Extensible Markup Language and then repositioning them as content management systems. This holds true for companies ranging from object database vendors such as Poet Software Corp., to large-scale database vendors such as Oracle Corp., to Micro soft Corp. with Office 2000.

None of these companies’ products have much to do with content management, however, because they fail to accomplish a major task of a true content management system-distributing the management of Web development. Control over content is fairly routine when one person or a small group creates content for an entire site. But as more people are involved, the difficulty of managing the flow of data is magnified.

In their most basic form, Web content management systems should allow each content producer to create pages and feed them to the publishing system. The system should have customized and automated checks and balances to ensure that pages get placed correctly, that navigation trees are created and maintained, and that the appropriate people control the process along the way.

To make this happen, good Web content management packages separate content (written material, images, streaming audio and anything else that makes up Web pages) from presentation of content, and they include strong workflow capabilities.

Most of the packages evaluated lacked strong workflow capability, a detriment considering Gannett’s-and most companies’-need for such structure. One of Gannett’s top requirements sent to Web content management vendors prior to the Shoot-Out event was extensive workflow capabilities.

But workflow is only one of a long list of features Gannett is looking for in a Web content management solution. These items, which define how Gannett works today and where it wants to be, include the ability to handle multiple site views, a search engine and support for multiple open platforms.

Gannett now must codify its internal workflows, then adopt a system and hope it will grow with the company or integrate a tool as a first step toward a better fit in the future.

Talking Scalability

In the deployment of a web content management system, scalability can be anything from a nonissue to a major concern.

On most corporate intranets, where as many as 1,000 simultaneous hits are rare, a single Web server running a content management application can easily serve the entire intranet. In such a setting, the capacity of the Web content management application is generally a much smaller concern than its stability.

Scalability is a primary concern, however, when a firm deploys content management on a Web site, particularly an e-commerce site. I have seen several cases where sites either crashed completely or selectively lost content because of problems with their content management systems.

There are several steps site managers can take to ensure that systems scale to meet their needs. The simplest is to install the Web content management application on a different server than the one from which the Web site itself is deployed. Most of the applications tested in a  Shoot-Out can be run on a staging server or be configured to export content to an external server.

The benefit of these setups is that the content management is disconnected from the Web site it manages. If the management application crashes, availability of the Web site and its pages would be un affected.

Also, since many content management applications are tied to specific operating systems and Web servers, this approach lets the Web site run on any system and Web server.

Loss of benefits

On the downside, this setup removes many of the potential benefits of a Web content management system. Changes have to be regularly migrated from the server managing content to the server running the site, increasing the need for administrative intervention. This can be especially troublesome for a company specializing in up-to-the-minute delivery of content, such as a news organization.

Running the content management system on a separate server also complicates the process of making quick changes to incorrect content on a site. Corrections either must be delayed until the content management application updates the site or be made outside the content management system.

contentscaleThe two most scalable packages we saw in the Shoot-Out were DynaBase from eBusiness Technologies (a division of Inso Corp.) and FutureTense Inc.’s Internet Publishing System.

IPS runs on top of Netscape Communications Corp.’s powerful Netscape Application Server. Through that server, the system maintains load balancing, system failover and session management, ensuring high performance and solid stability.

DynaBase works similarly, but it doesn’t directly use an application server, relying instead on what it calls Web Server Plug-ins. The plug- ins reside on the Web server and communicate with a separate system running DynaBase.

Another option is to scale content management applications by deploying multiple systems and instances of the application. However, content management applications are priced by server and by CPU, so a business could easily spend $500,000-mostly on software licenses-to build a scalable system.

Businesses must evaluate their individual needs for scalability. An intranet crash, while inconvenient, is rarely catastrophic and is almost never caused by high traffic loads. On the other hand, when a Web site goes down, especially an e-commerce site, the company loses money every minute.

Bumps In The Road And The Techies That Help Us

Don’t you absolutely hate it when you are just about once a website and you discover your hard drive clicking? I can’t believe the timing of things in life, sometimes. I was trying to get the site launched before I finished my thesis, but of course I had a massive hard drive crash in my raid array. I truly believe that this is one of those things that really make you think about disasters and how they can happen at any second. A lot of people talk about how you can be hit by a bus one day, and let’s just say that when you have a full on raid failure, is pretty much the technological equivalent of that.

funnyI think probably does scary part about the situation was that I was afraid I was going to lose what was really years of content. I’m talking about countless hours of research, development, and basic time writing and communicating with some of the friends of my block. The idea that all be gone in 10 seconds was actually something that caused a lot of stress in my life. My first move was to see if I could do anything with the hard drive itself, but after taking a look on the web I realized that if I actually opened the drive up, there was very little that I can do. I know that some people recommend changing drive head, but I think that is very important that you know when you are over your head. This was just a case where it was no chance in hell that I was going to be able to fix this thing.

After what was some pretty serious research, I decided on a company called Hard Disk Recovery Services. I know, a more generic name for a hard drive recovery company probably will never find. But sometimes it’s better to just get back to basics and certainly I’m a marketing person myself, so I put in a phone call them to figure out what kind of pricing I’m going to be dealing with. I assumed that they get people with clicking hard drive every day and they probably know just about every kind of hard drive platform like the back of their hands. The hard drive that I was working with happened to be a Maxtor drive, which I imagine is probably just as good as anything else.

I was considering moving the data that I had to an SSD drive, which probably would have been something that I could’ve done a lot earlier and save myself a whole lot of hassle, but I was fortunate that the company said that they could easily just put my data onto a new SSD hard drive and then deliver it back to me once it was recover.

Wow! Talk about seriously good customer service. I think we live in a world where we don’t give enough props to the techie guys that help us in our day-to-day and I definitely want to call these guys out as one of the best companies that I’ve ever dealt with. I was also happy that they were able to get everything back from you within 24 hours. Finally, I can get going again with this site and provide everyone with the kind of ideas that they want.

That, after all, is the point of this whole thing.