Don’t you absolutely hate it when you are just about once a website and you discover your hard drive clicking? I can’t believe the timing of things in life, sometimes. I was trying to get the site launched before I finished my thesis, but of course I had a massive hard drive crash in my raid array. I truly believe that this is one of those things that really make you think about disasters and how they can happen at any second. A lot of people talk about how you can be hit by a bus one day, and let’s just say that when you have a full on raid failure, is pretty much the technological equivalent of that.
I think probably does scary part about the situation was that I was afraid I was going to lose what was really years of content. I’m talking about countless hours of research, development, and basic time writing and communicating with some of the friends of my block. The idea that all be gone in 10 seconds was actually something that caused a lot of stress in my life. My first move was to see if I could do anything with the hard drive itself, but after taking a look on the web I realized that if I actually opened the drive up, there was very little that I can do. I know that some people recommend changing drive head, but I think that is very important that you know when you are over your head. This was just a case where it was no chance in hell that I was going to be able to fix this thing.
After what was some pretty serious research, I decided on a company called Hard Disk Recovery Services. I know, a more generic name for a hard drive recovery company probably will never find. But sometimes it’s better to just get back to basics and certainly I’m a marketing person myself, so I put in a phone call them to figure out what kind of pricing I’m going to be dealing with. I assumed that they get people with clicking hard drive every day and they probably know just about every kind of hard drive platform like the back of their hands. The hard drive that I was working with happened to be a Maxtor drive, which I imagine is probably just as good as anything else.
I was considering moving the data that I had to an SSD drive, which probably would have been something that I could’ve done a lot earlier and save myself a whole lot of hassle, but I was fortunate that the company said that they could easily just put my data onto a new SSD hard drive and then deliver it back to me once it was recover.
Wow! Talk about seriously good customer service. I think we live in a world where we don’t give enough props to the techie guys that help us in our day-to-day and I definitely want to call these guys out as one of the best companies that I’ve ever dealt with. I was also happy that they were able to get everything back from you within 24 hours. Finally, I can get going again with this site and provide everyone with the kind of ideas that they want.
That, after all, is the point of this whole thing.